Question 1

Can my dog have treats?

Accepted Answer

Yes, unless you tell us otherwise due to allergies or dietary requirements.

Question 2

Can you administer medication?

Accepted Answer

Yes, we're happy to give tablets or other agreed medication where possible.

Question 3

What if my dog gets muddy?

Accepted Answer

We'll do our best to towel them off before bringing them home.

Question 4

What if my dog gets injured?

Accepted Answer

Your dog's safety is our priority and we'll contact you immediately and seek veterinary care if needed.

Question 5

Will my dog be walked with the same people?

Accepted Answer

Yes, your dog will always be walked by Juliet or Shane.

Question 6

Do you collect house keys?

Accepted Answer

Yes, all keys are securely stored and never identified by your address.

Question 7

Can I have a regular day and time every week?

Accepted Answer

Absolutely — we'll reserve a regular slot for you wherever possible.

Question 8

Can I change my regular walk days?

Accepted Answer

Yes, we're very flexible and will always do our best to accommodate changes.

Question 9

Will my dog be matched with suitable dogs?

Accepted Answer

Yes, we carefully match dogs based on their size, temperament and walking style.

Question 10

What happens if you're on holiday?

Accepted Answer

We'll give you plenty of notice and, where possible, help you make alternative arrangements.

Question 11

Can my nervous or rescue dog be walked?

Accepted Answer

Yes, we'll arrange a meet and greet to discuss their needs and make sure they're comfortable.

Question 12

Are puppies mixed with older dogs?

Accepted Answer

No, we carefully choose suitable walking companions based on age, size and temperament.

Question 13

Can intact male dogs join group walks?

Accepted Answer

Yes of course, but we'll discuss each dog individually to make sure they're the right fit for the group.

Question 14

What equipment should I provide?

Accepted Answer

Please provide a well-fitting lead or harness and let us know about any treats or dietary requirements.

Question 15

Do you walk reactive dogs?

Accepted Answer

Yes, we assess every dog individually and will recommend the safest and most suitable walking option.

Frequently Asked Questions